Privacy Policy

At Essential Billing Solutions, we are committed to protecting the privacy and confidentiality of our clients’ and users’ information. This Privacy Policy outlines how we collect, use, and protect the information you provide when interacting with our website and services.

 

We ensure that all personal information shared with us is kept secure and confidential. Essential Billing Solutions does not share or sell any personal or sensitive information to third parties, and we are dedicated to upholding your privacy and safeguarding your data at all times.

 

1. Information We Collect

 

a. Personal Information: We may collect personal information when you submit forms on our website. This may include your name, email address, phone number, and other contact details.

b. Cookies: We use cookies to enhance your browsing experience. These small text files help us analyze website traffic, personalize content, and improve the functionality of our website.

c. Encryption: All form submissions on our website are encrypted for your security and sent directly to Essential Billing Solutions.

 

2. How We Use Your Information

 

We use your collected information for the following purposes:

a. Communication: To respond to your inquiries, provide requested information, or offer assistance.

b. Marketing: To send updates about our services and promotions. You may opt-out of these communications at any time.

c. HIPAA Compliance:

• We will not use or disclose your Personal Health Information (PHI) for marketing or fundraising purposes.

• Your PHI will not be sold to anyone for any reason.

• PHI will only be used for treatment purposes or as required by law.

• We will disclose PHI only to the child’s legal guardian with written authorization.

• Employees of Essential Billing Solutions are prohibited from communicating PHI via text message. HIPAA-compliant methods of contact include phone calls, encrypted messaging, and face-to-face communication.

 

3. Sharing Your Information

 

We do not sell, trade, or transfer your personal information to third parties without your consent.

 

However, we may share information with trusted service providers who assist in operating our website or conducting business. No mobile information is shared with third parties for marketing purposes, and all information is handled in compliance with HIPAA guidelines.

 

4. Security

 

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

 

5. Your Rights

 

• You have the right to access and review your Personal Health Information at any time without incurring fees.

• You also have the right to know who has accessed your PHI within the past 6 years and to limit access to your records.

• You may revoke access to your PHI at any time.

 

6. Notification and Complaints

 

• If we discover any unauthorized access to your PHI, we will notify you immediately.

• If you believe your privacy rights have been violated, you have the right to file a complaint with the US Department of Health and Human Services.

 

7. Changes to the Privacy Policy

 

We reserve the right to update this Privacy Policy at any time. Any updates will be posted on this page with an updated effective date.

 

8. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy, please contact us at ebs@essentialbillingsolutions.com.